Terms of Service

1. Introduction and Acceptance

Welcome to Trade Canify ("Trade Canify", "we", "our", or "us"), a product of Trade Canify Pvt Ltd, a company incorporated under the Companies Act, 2013 and registered in Kerala, India.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Trade Canify Pvt Ltd governing your access to and use of the Trade Canify website (www.tradecanify.com), web application, APIs, and all associated services (collectively, the "Platform" or "Service").

By creating an account, activating a free trial, subscribing to a paid plan, or otherwise accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.

2. Definitions

• "Platform" means the Trade Canify web application, website, APIs, and all associated tools and services.
• "User" means any individual who creates an account on the Platform, whether on a free trial or paid subscription.
• "Strategy" means a set of automated trading conditions, parameters, and risk rules configured by a User within the Platform.
• "Live Strategy" means a Strategy that has been activated by the User to execute trades automatically on a connected Exchange Account.
• "Exchange Account" means a User's personal account at a supported crypto exchange, connected to the Platform via API Key.
• "API Key" means the access credentials generated by the User on their Exchange Account and provided to the Platform solely for the purpose of placing and cancelling orders.
• "Subscription Plan" means one of the paid tiers (Starter, Growth, or Pro) that grants the User access to a specified number of Live Strategies.
• "Trial Period" means the 14-day period beginning on the date of account registration during which the User may access the Platform at no charge.
• "Virtual Digital Asset" or "VDA" has the meaning assigned to it under Section 2(47A) of the Income Tax Act, 1961.

3. Nature of Service — Technology Provider Only

Trade Canify is a pure technology platform. We provide software tools that enable Users to design, backtest, and automatically execute their own user-defined trading strategies on their own Exchange Accounts. This is the complete scope of our service.

Trade Canify expressly is NOT and does NOT operate as:

• A broker, dealer, or sub-broker under the Securities and Exchange Board of India Act, 1992
• A registered investment advisor or portfolio manager
• A Virtual Asset Service Provider (VASP) under the Prevention of Money Laundering Act, 2002 — Trade Canify does not exchange, transfer, custody, or safekeep any Virtual Digital Assets on behalf of any person
• A financial advisor, research analyst, or signal provider
• An exchange or trading venue of any kind

Trade Canify does not provide trading signals, strategy recommendations, investment advice, or any form of financial guidance. All strategies are created, configured, and activated exclusively by the User at the User's own discretion and risk.

4. User Eligibility

By using the Platform, you represent and warrant that:

• You are at least 18 years of age
• You are legally competent to enter into binding contracts under applicable law
• You are a resident of India or otherwise permitted under applicable law to access the Platform and engage in crypto futures trading
• You are aware of and accept the significant financial risks involved in cryptocurrency futures trading, including the risk of total loss of invested capital
• You are not on any sanctions list or prohibited from engaging in financial transactions by any governmental authority
• Your use of the Platform complies with all applicable laws in your jurisdiction

5. Account Registration and Security

5.1 Account Creation

You must create an account to use the Platform. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

5.2 Account Security

You are solely responsible for maintaining the confidentiality of your account password and all activity that occurs under your account. You must notify us immediately at anandhu@tradecanify.com if you suspect any unauthorised access to your account.

5.3 One Account Per User

Each User may maintain only one active account. Creating multiple accounts to circumvent subscription limits or trial restrictions is prohibited and will result in immediate termination of all associated accounts.

6. Subscription Plans, Pricing, and Payment

6.1 Subscription Tiers

The Platform offers three paid subscription tiers:

• Starter: ₹699 per month — permits up to 2 simultaneously active Live Strategies
• Growth: ₹1,499 per month — permits up to 7 simultaneously active Live Strategies
• Pro: ₹2,499 per month — permits up to 12 simultaneously active Live Strategies

Subscription prices are inclusive of any applicable taxes unless stated otherwise. We reserve the right to modify pricing with 30 days' prior notice.

6.2 Free Trial

New Users receive a 14-day free trial upon account registration. No credit card or payment method is required to begin the trial. Trial Users are subject to a maximum of 2 simultaneously active Live Strategies.

At the conclusion of the Trial Period, if the User has not subscribed to a paid plan, all Live Strategies will be automatically paused (not deleted). Strategy configurations and historical data are preserved. The User may reactivate strategies at any time upon subscribing.

6.3 Payment Processing

All payments are processed through Razorpay (Razorpay Software Pvt Ltd), a third-party payment service provider. By subscribing, you also agree to Razorpay's terms of service. Trade Canify does not store your full card or bank account details. Payment data is handled exclusively by Razorpay in accordance with PCI DSS standards.

6.4 Automatic Renewal

Subscriptions renew automatically on a monthly basis on the same calendar date as the original subscription. You authorise Trade Canify to charge your registered payment method for the applicable subscription fee on each renewal date. You may cancel auto-renewal at any time through your account settings.

6.5 Payment Failure

If a scheduled payment fails, we will attempt to notify you via the email address registered on your account. If payment is not resolved within 7 days of the failed charge, your subscription will be suspended and all Live Strategies will be automatically paused. Your strategy configurations will not be deleted. You may restore service at any time by updating your payment method and settling the outstanding amount.

6.6 Refunds

Subscription fees are non-refundable except where required by applicable law. If you believe a charge was made in error, contact us at anandhu@tradecanify.com within 7 days of the charge.

6.7 Strategy Limits

The number of simultaneously active Live Strategies is limited by your subscription plan. If you attempt to activate more Live Strategies than your plan permits, the Platform will decline the activation and prompt you to either deactivate an existing Live Strategy or upgrade your plan. Trade Canify will not automatically deactivate existing strategies to accommodate new ones.

7. API Key Integration and Exchange Connectivity

7.1 User-Generated API Keys

To execute live trading, Users must generate an API Key on their Exchange Account and enter it into the Platform. The User is solely responsible for generating, safeguarding, and revoking API Keys. Trade Canify is not responsible for any loss or damage arising from compromised API Keys.

7.2 Trade-Only Permission — No Withdrawal Access

Trade Canify exclusively requests and utilises the following API permissions: placing buy/sell orders and cancelling existing orders. Trade Canify does NOT request, require, or utilise withdrawal permissions under any circumstances. Users should ensure that the API Keys provided to Trade Canify are configured with trade-only access, with withdrawal permissions explicitly disabled. Providing an API Key with withdrawal permissions is done at the User's sole risk.

7.3 API Key Storage and Encryption

All API Keys stored on our platform are encrypted at rest using industry-standard encryption. API Keys are used exclusively to execute the automated strategies you have activated. They are never used for any other purpose, shared with any third party, or used to access your account for any reason other than order execution and order status retrieval.

7.4 Exchange Terms Compliance

Users are responsible for ensuring their use of the Platform complies with the terms of service of their chosen exchange. Users should verify compliance independently for their connected exchanges.

8. Intellectual Property

The Platform, including all software, algorithms, strategy builder logic, backtesting engine, user interface, trademarks, and content, is the exclusive intellectual property of Trade Canify Pvt Ltd, protected under applicable Indian and international intellectual property laws.

You are strictly prohibited from:

• Copying, reproducing, modifying, or creating derivative works of any part of the Platform
• Reverse engineering, decompiling, or disassembling the Platform or its underlying technology
• Extracting, scraping, or harvesting data from the Platform by automated means
• Selling, renting, leasing, or sublicensing access to the Platform
• Removing or obscuring any proprietary notices or labels on the Platform

Your User-created strategy configurations remain your intellectual property. Trade Canify does not claim ownership over the strategy logic you build on the Platform.

9. Prohibited Activities

You agree not to use the Platform for any of the following:

• Market manipulation, wash trading, layering, spoofing, or any other activity prohibited by applicable law or exchange rules
• Automated trading designed to exploit system errors, latency, or pricing anomalies in a manner that violates exchange terms
• Money laundering, terrorism financing, or any activity in violation of the Prevention of Money Laundering Act, 2002
• Circumventing platform subscription limits, trial restrictions, or access controls
• Sharing account credentials or API access with third parties for commercial gain
• Interfering with, disrupting, or attempting to gain unauthorised access to the Platform's servers or infrastructure
• Using the Platform in any manner that could damage, overload, or impair its operation

10. Disclaimers

11. Limitation of Liability

12. Indemnification

You agree to defend, indemnify, and hold harmless Trade Canify Pvt Ltd and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any trading activity conducted through your Exchange Account.

13. Termination

13.1 By User

You may terminate your account at any time by contacting us at anandhu@tradecanify.com or through the account settings. Upon termination, all Live Strategies will be immediately deactivated. Strategy configurations will be retained for 90 days after which they will be permanently deleted.

13.2 By Trade Canify

We may suspend or terminate your account immediately, without notice, if you violate these Terms, engage in prohibited activities, or if we are required to do so by applicable law. We may also terminate the Service generally with 30 days' notice to all Users.

13.3 Effect of Termination

Upon termination for any reason: all Live Strategies are immediately deactivated; your API Keys stored on the Platform are deleted; and no refund is issued for any unused portion of a paid subscription period, except where required by law.

14. Amendments

We reserve the right to modify these Terms at any time. We will notify registered Users of material changes by email or by posting a notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of any amendments constitutes acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from or relating to these Terms or the Platform shall first be subject to good-faith negotiation for 30 days. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Kerala, India.

16. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection Act, 2019, our Grievance Officer is:

17. Miscellaneous

• Entire Agreement: These Terms, together with the Privacy Policy and Risk Disclaimer, constitute the entire agreement between you and Trade Canify regarding the Platform.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely.